Privacy Policy — Junior’s ProCare House Painters (Connecticut)

Last updated: 01/28/2026

This Privacy Policy explains how we collect, use, share, and protect information when you visit our website, request an estimate, contact us, or use our services in Connecticut.

1) Information We Collect

A. Information you provide

• Contact details: name, phone number, email (if provided), and preferred contact method.
• Project details: property address, scope notes, timeline, and service selections (interior/exterior/cabinets/deck, etc.).
• Photos you send: images of areas to be painted/repairs (for estimating and planning).
• Communications: messages sent through forms, email, SMS, or phone calls.

B. Information collected automatically

• Device & usage data: IP address, browser type, device identifiers, pages viewed, and approximate location (derived from IP).
• Cookies & similar technologies: used for site functionality, security, and performance analytics (see Section 5).

2) How We Use Information

• Provide estimates, schedule site visits, and deliver painting services.
• Communicate about your request, project logistics, and service updates.
• Improve our website, troubleshoot issues, and maintain site security.
• Send service-related messages (e.g., confirmations, scheduling, follow-ups).
• Send marketing messages only where permitted and/or when you opt in (you can opt out anytime).
• Comply with legal obligations, enforce agreements, and prevent fraud.

3) How We Share Information

We share information only as needed to operate our business. We do not sell personal information for money.

• Service providers: website hosting, analytics, communications tools, and business operations vendors (they process data only for our instructions).
• Legal and safety: if required by law, subpoena, court order, or to protect rights and safety.
• Business transfers: in a merger, acquisition, or asset sale (with appropriate protections).

4) Data Retention

We keep information only as long as reasonably necessary for the purposes described above, including estimating, service delivery, recordkeeping, dispute resolution, and legal compliance.

5) Cookies, Analytics & Advertising

• Necessary cookies: help the site function and stay secure.
• Analytics cookies: help us understand site performance and improve content.
• Marketing: if used, it may involve limited tracking to measure ads or show relevant offers. You can opt out as described below.

Universal Opt-Out Signals (Global Privacy Control)

If our business is subject to the Connecticut Data Privacy Act (CTDPA), we honor legally recognized universal opt-out preference signals (such as Global Privacy Control) where required. :contentReference[oaicite:1]{index=1}

6) Connecticut Privacy Rights (CTDPA)

Connecticut residents may have the right to:

• Access personal data we hold about you.
• Correct inaccuracies.
• Delete personal data.
• Obtain a copy of your data (portable format).
• Opt out of targeted advertising, the sale of personal data, and certain profiling where applicable.

How to submit a request: Use our Contact page and include Privacy Request + your name and preferred contact method. We may need to verify your identity before responding. We generally respond within the timeframe required by the CTDPA (typically 45 days, with an extension when permitted). :contentReference[oaicite:2]{index=2}

Appeals

If we deny your request, you may appeal by replying to our decision and stating Appeal in your message. If an appeal is denied, we will provide information on how to contact the Connecticut Attorney General to submit a complaint. :contentReference[oaicite:3]{index=3}

7) Security

We use reasonable administrative, technical, and physical safeguards appropriate to the nature of the information we handle. No system is 100% secure, but we work to protect your data from unauthorized access, misuse, or disclosure.

8) Children’s Privacy

Our website and services are intended for adults. We do not knowingly collect personal data from children under 13. If you believe a child provided information to us, contact us and we will address it.

9) Changes to This Privacy Policy

We may update this policy from time to time. The “Last updated” date at the top will reflect the latest version.

10) Contact Us

• Phone: 475-377-0820
• Privacy requests: /contact/ (include Privacy Request)
• Commercial address: 15 River Road, Suite 15B, Wilton, CT 06897
• Registered/mailing address: 1422 Highland Ave, Waterbury, CT 06708